A Virginia claims that a neighbor plays monkey noises and racial slurs over speakers to taunt her family from inside their home. She says authorities say there’s little they can do about it according to WAVY 10.

Jannique Martinez, says her family and other neighbors have been harassed in their Virginia Beach neighborhood for over a year, the news station reported.

“Whenever we would step out of our house, the monkey noises would start. It’s so racist, and it’s disgusting. … I don’t even know how else to explain it,” Martinez said.

Virginia Beach officials have described the neighbor’s claims actions as “offensive” but not criminal. Martinez says the neighbor monitors her family’s movements with multiple home cameras and blinking lights that appear have sensors.

Martinez told WAVY that the neighbor’s claims harassment escalated to monkey noises and audio of racial epithets after she reported him for loud music.

“He found out that we called the police on him to turn down the music one morning. And it’s just been nonstop with the N-word,” Martinez said. “My son is terrified of him. Terrified!”

The Virginia Beach Police Department released a statement Wednesday describing the neighbor’s behavior as “appalling,” “offensive” and “unpleasant.”

The statement adds there were little police, “The city attorney and Virginia magistrates have separately determined that the actions reported thus far did not rise to a level that Virginia law defines as criminal behavior,” it said. “This means the VBPD has had no authority to intervene and warrants were not supported.”

A reporter for WAVY attempted to speak to the neighbor by knocking on his front door, but there was no answer.

Martinez told the news station that she is exasperated after having tried to find solutions within the criminal and civil courts. The mother said the system is not protecting her family, with authorities telling her that the neighbor has not assaulted or threatened her family.

“I’ve done what I can to do it the right way,” she said. “I’ve spent 11 years in the military. My husband is also a vet. We fought for this country, but yet, there is no one to fight for us.”

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